When you submit a video generation task to the Sora2 API, you can use the callBackUrl parameter to set a callback URL. The system will automatically push the results to your specified address when the task is completed.
Callback Mechanism Overview
The callback mechanism eliminates the need to poll the API for task status. The system will proactively push task completion results to your server.
Callback Timing
The system will send callback notifications in the following situations:
Sora2 video generation task completed successfully
Sora2 video generation task failed
Errors occurred during task processing
Callback Method
HTTP Method : POST
Content Type : application/json
Timeout Setting : 15 seconds
When the task is completed, the system will send a POST request to your callBackUrl in the following format:
Success Callback
Failure Callback
{
"code" : 200 ,
"msg" : "success" ,
"data" : {
"taskId" : "sora2_task_12345" ,
"promptJson" : "{ \" prompt \" : \" a beautiful landscape \" , \" model \" : \" sora2 \" }" ,
"resultUrls" : [
"https://example.com/sora2_result1.mp4"
]
}
}
Status Code Description
Callback status code indicating task processing result: Status Code Description 200 Success - Video generation completed 500 Server Error - Video generation failed or other internal error
Status message providing detailed status description
Task ID, consistent with the taskId returned when you submitted the task
JSON string containing the original request parameters, useful for tracking generation request details
Array of result URLs for generated videos, contains accessible download links on success
Callback Reception Examples
Here are example codes for receiving callbacks in popular programming languages:
const express = require ( 'express' );
const app = express ();
app . use ( express . json ());
app . post ( '/sora2-video-callback' , ( req , res ) => {
const { code , msg , data } = req . body ;
console . log ( 'Received Sora2 video generation callback:' , {
taskId: data . taskId ,
status: code ,
message: msg
});
if ( code === 200 ) {
// Task completed successfully
console . log ( 'Sora2 video generation completed' );
// Parse original request parameters
try {
const promptData = JSON . parse ( data . promptJson );
console . log ( 'Original prompt:' , promptData . prompt );
} catch ( e ) {
console . log ( 'Failed to parse promptJson:' , e );
}
// Process generated videos
const resultUrls = data . resultUrls || [];
console . log ( `Generated ${ resultUrls . length } videos:` );
resultUrls . forEach (( url , index ) => {
console . log ( `Video ${ index + 1 } : ${ url } ` );
});
// Download and save videos
// Add video download logic here
} else {
// Task failed
console . log ( 'Sora2 video generation failed:' , msg );
// Handle failure cases...
}
// Return 200 status code to confirm callback received
res . status ( 200 ). json ({ status: 'received' });
});
app . listen ( 3000 , () => {
console . log ( 'Callback server running on port 3000' );
});
from flask import Flask, request, jsonify
import requests
import json
app = Flask( __name__ )
@app.route ( '/sora2-video-callback' , methods = [ 'POST' ])
def handle_callback ():
data = request.json
code = data.get( 'code' )
msg = data.get( 'msg' )
callback_data = data.get( 'data' , {})
task_id = callback_data.get( 'taskId' )
prompt_json = callback_data.get( 'promptJson' , ' {} ' )
result_urls = callback_data.get( 'resultUrls' , [])
print ( f "Received Sora2 video generation callback: { task_id } , status: { code } , message: { msg } " )
if code == 200 :
# Task completed successfully
print ( "Sora2 video generation completed" )
# Parse original request parameters
try :
prompt_data = json.loads(prompt_json)
print ( f "Original prompt: { prompt_data.get( 'prompt' , '' ) } " )
except json.JSONDecodeError as e:
print ( f "Failed to parse promptJson: { e } " )
# Process generated videos
print ( f "Generated { len (result_urls) } videos:" )
for i, url in enumerate (result_urls):
print ( f "Video { i + 1 } : { url } " )
# Download video example
try :
response = requests.get(url)
if response.status_code == 200 :
filename = f "sora2_video_ { task_id } _ { i + 1 } .mp4"
with open (filename, "wb" ) as f:
f.write(response.content)
print ( f "Video saved as { filename } " )
except Exception as e:
print ( f "Video download failed: { e } " )
else :
# Task failed
print ( f "Sora2 video generation failed: { msg } " )
# Handle failure cases...
# Return 200 status code to confirm callback received
return jsonify({ 'status' : 'received' }), 200
if __name__ == '__main__' :
app.run( host = '0.0.0.0' , port = 3000 )
<? php
header ( 'Content-Type: application/json' );
// Get POST data
$input = file_get_contents ( 'php://input' );
$data = json_decode ( $input , true );
$code = $data [ 'code' ] ?? null ;
$msg = $data [ 'msg' ] ?? '' ;
$callbackData = $data [ 'data' ] ?? [];
$taskId = $callbackData [ 'taskId' ] ?? '' ;
$promptJson = $callbackData [ 'promptJson' ] ?? '{}' ;
$resultUrls = $callbackData [ 'resultUrls' ] ?? [];
error_log ( "Received Sora2 video generation callback: $taskId , status: $code , message: $msg " );
if ( $code === 200 ) {
// Task completed successfully
error_log ( "Sora2 video generation completed" );
// Parse original request parameters
$promptData = json_decode ( $promptJson , true );
if ( $promptData ) {
error_log ( "Original prompt: " . ( $promptData [ 'prompt' ] ?? '' ));
} else {
error_log ( "Failed to parse promptJson" );
}
// Process generated videos
error_log ( "Generated " . count ( $resultUrls ) . " videos:" );
foreach ( $resultUrls as $index => $url ) {
error_log ( "Video " . ( $index + 1 ) . ": $url " );
// Download video example
try {
$videoContent = file_get_contents ( $url );
if ( $videoContent !== false ) {
$filename = "sora2_video_{ $taskId }_" . ( $index + 1 ) . ".mp4" ;
file_put_contents ( $filename , $videoContent );
error_log ( "Video saved as $filename " );
}
} catch ( Exception $e ) {
error_log ( "Video download failed: " . $e -> getMessage ());
}
}
} else {
// Task failed
error_log ( "Sora2 video generation failed: $msg " );
// Handle failure cases...
}
// Return 200 status code to confirm callback received
http_response_code ( 200 );
echo json_encode ([ 'status' => 'received' ]);
?>
Best Practices
Callback URL Configuration Recommendations
Use HTTPS : Ensure your callback URL uses HTTPS protocol for secure data transmission
Verify Source : Verify the legitimacy of the request source in callback processing
Idempotent Processing : The same taskId may receive multiple callbacks, ensure processing logic is idempotent
Quick Response : Callback processing should return a 200 status code as quickly as possible to avoid timeout
Asynchronous Processing : Complex business logic should be processed asynchronously to avoid blocking callback response
Video Processing : Sora2 generates video files, ensure you have sufficient storage space and bandwidth for downloading
Important Reminders
Callback URL must be a publicly accessible address
Server must respond within 15 seconds, otherwise it will be considered a timeout
If 3 consecutive retries fail, the system will stop sending callbacks
Please ensure the stability of callback processing logic to avoid callback failures due to exceptions
Sora2 generated video URLs may have time limits, recommend downloading and saving promptly
Pay attention to processing the promptJson field, which contains useful original request information
Troubleshooting
If you do not receive callback notifications, please check the following:
Network Connection Issues
Confirm that the callback URL is accessible from the public network
Check firewall settings to ensure inbound requests are not blocked
Verify that domain name resolution is correct
Ensure the server returns HTTP 200 status code within 15 seconds
Check server logs for error messages
Verify that the interface path and HTTP method are correct
Confirm that the received POST request body is in JSON format
Check that Content-Type is application/json
Verify that JSON parsing is correct
Confirm that video URLs are accessible
Check video download permissions and network connections
Verify video save paths and permissions
Ensure sufficient storage space for video files
Alternative Solution
If you cannot use the callback mechanism, you can also use polling:
Poll Query Results Use the get Sora2 task details endpoint to regularly query task status. We recommend querying every 30 seconds.